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Returns and Refunds Policy

If you are not entirely satisfied with your purchase, we're here to help.

Our full priced products can be returned within 30 days of the original purchase of the product.  A new product may be exchanged for another product or returned for a refund.  Sale items can be exchanged within 30 days of purchase, unless otherwise specified in special promotions (for example 50% off and clearance sales).

Before you return a product, please make sure that:

Please contact us before you send the product so that we can provide you with the closest returns processing address:

We will ask you to send the product with its original packing to the closest return facility to you.  Using a Tracking option for your parcel is strongly recommended.

Any questions?  Please email returns@ilandco.com

Shipping charges

The shipping charges on your first initial order are not refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be exchanged within 30 days of purchase and still brand new, unless the item is subject to specific terms and conditions mentioned during a sale.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: