We want you to be 100% satisfied with your iland co. purchase. If you change your mind for any reason, we'll gladly accept an exchange or return within 30 days of purchase, of any full priced item.
Before you return a product, please make sure that:
- The product was purchased in the last 30 days for full price items.
- The product is in its original packaging.
- The product isn't used or damaged.
- The product is free from perfume smells or make up marks.
Please contact us before you send the product with the reason for return and so that we can provide you with a unique RA number.: firstname.lastname@example.org
We do ask that you return the product with its original packing to the closest return facility to you. Using a Tracking option for your parcel is strongly recommended.
Credit Notes: We happily offer store credits for the amount paid (which can be used to re-purchase an alternative size or style.
Please note, should we identify unreasonable patterns of returns or the purchase and use of garments we may restrict or refuse refunds or future orders.
The shipping charges on your first initial order are not refundable.
If you received a damaged product, please notify us immediately for assistance.
Any taxes or customs fees will not be refunded or reimbursed.
Sale items can be exchanged only within 30 days of purchase if they are still brand new. Some sale items cannot be exchanged or refunded and this will be mentioned in the promotion (ie. 50% off sales don't allow for refund or exchange).
Please email email@example.com should you wish to refund or exchange a product and include your contact details, your order number and name of item for return and reason for the return or exchange and we will send you instructions on where and how to send your return to us. See our returns page for more information.